MedSmartIQSupport
Medical emergency?
MedSmartIQ is not an emergency service and cannot respond in real time. If you are experiencing a medical emergency, call 911 (or your local emergency number) immediately, or contact your doctor or pharmacist.
Manage your account
Most account tasks — changing notification settings, reviewing what data MedSmartIQ has, or deleting your account entirely — are handled directly in the app, under Settings. Account deletion is immediate, permanent, and doesn’t require contacting anyone.
Frequently asked questions
- Is MedSmartIQ a medication reminder app?
- No. Its focus is understanding your medication profile and the evidence-backed information around it.
- Does MedSmartIQ replace my pharmacist or doctor?
- No. MedSmartIQ helps you understand information and prepare better questions for qualified healthcare professionals.
- Does AI decide whether my medications are safe?
- No. MedSmartIQ's clinical findings are generated by deterministic medication intelligence and governed evidence. AI is used only to help explain those findings.
- Can MedSmartIQ tell me to stop taking a medication?
- No. MedSmartIQ does not independently prescribe, discontinue, or change treatment.
- Can I add supplements and over-the-counter medications?
- Yes, where supported by the medication profile.
- Is there a web app?
- No. MedSmartIQ is currently designed as a mobile-first application, available for iPhone.
- Is Android available?
- MedSmartIQ is currently iPhone-only. There's no confirmed Android timeline yet.
More questions
See our Privacy Policy and Terms of Use for more detail on how MedSmartIQ works and how your information is handled.